Privacy Policy
Last updated: 20 October 2026
At Shepperson Wedding Films, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and store it, and the rights you have under UK data protection law.
1. Who We Are
Shepperson Wedding Films is a trading name of Limelight Media Productions Ltd, which is responsible for the personal information described in this policy.
Our website is https://sheppersonfilms.co.uk/.
If you have any questions about how we handle your personal information, or wish to exercise your data protection rights, please contact us:
Email: stephen@sheppersonfilms.co.uk
Post: Shepperson Wedding Films, 36 Kirtling Place, Haverhill, Suffolk, CB9 0AU
2. What Personal Information We Collect
Depending on how you interact with us, we may collect and use:
- Your name, email address, telephone number and postal address.
- Details of your wedding, including the date, venue, filming requirements and services you are interested in.
- Information provided through website contact forms, emails, telephone calls, text messages and meetings.
- Booking details, contracts, invoices, payments and related correspondence.
- Wedding video footage and completed films, which may contain identifiable images and voices of couples, guests and other people attending the wedding.
- Information about how visitors use our website, including analytics information and cookie preferences.
We may also occasionally receive enquiries through third-party wedding directories, venue recommendations or other referral sources.
3. How and Why We Use Your Information
Wedding enquiries
When you contact us, we use the information you provide to respond to your enquiry, discuss your wedding videography requirements, prepare quotations and follow up on potential bookings.
We may keep limited handwritten records of enquiries to manage follow-up communications and understand our booking enquiries and outcomes.
Our lawful basis for processing enquiry information will generally be taking steps at your request before entering into a contract, or our legitimate interests in managing enquiries and operating our business, as appropriate.
Bookings and providing wedding videography services
When you book our services, we use your information to prepare and manage your booking, communicate with you, film and edit your wedding, deliver your completed films and provide customer support.
This processing is generally necessary to perform our contract with you or to take steps before entering into that contract.
Accounting and business administration
We retain relevant invoices, payment records and other business information to maintain accurate accounts, meet legal and tax obligations, and manage our business.
Our lawful bases include compliance with legal obligations and, where appropriate, our legitimate business interests.
Enquiry analysis
We may analyse enquiry numbers, booking outcomes and reasons why prospective customers do not proceed with a booking. Where possible, we use anonymised information that no longer identifies individual people.
4. Wedding Filming and Completed Films
As part of our wedding videography services, we record video and audio during wedding celebrations. This may include the couple, wedding guests, suppliers and other people present at the event.
We ask our clients to let us know about any particular filming restrictions or privacy concerns before the wedding wherever possible. We will take reasonable steps to accommodate requests from individuals who do not wish to be filmed or included in a completed film, taking account of the circumstances and the stage of production.
We process wedding footage to provide our contracted filming and editing services, and may also have legitimate interests in managing and protecting our work and providing appropriate aftercare.
Sharing wedding films for promotional purposes
Our booking arrangements include provisions relating to the potential promotional use of wedding footage. However, we also contact couples before publicly sharing their wedding films to check that they are happy for us to do so. This agreement is generally obtained by email or message.
Where agreed, we may share selected films or excerpts on our website, video-hosting platforms and social media to showcase our work.
We recognise that wedding films may include identifiable guests and other individuals. We consider privacy concerns and requests relating to such footage individually, including the rights of people who are not parties to our booking contract.
If you have concerns about footage in which you appear, please contact us using the details above.
5. How Long We Keep Your Information
We aim to retain identifiable information relating to unsuccessful enquiries for no longer than 12 months after our last meaningful contact, unless there is a specific and justified reason to keep it longer. We periodically review older enquiry records and remove personal information that is no longer required.
Unsuccessful wedding enquiries
We normally retain identifiable information relating to unsuccessful enquiries for no longer than 12 months after our last meaningful contact, unless there is a specific and justified reason to keep it longer.
We may retain anonymised information about enquiry numbers and booking outcomes for business analysis.
Confirmed bookings
We retain relevant booking contracts, invoices and financial records for the periods required by applicable accounting, tax and legal obligations. Company accounting records are generally retained for at least six years from the end of the relevant financial year, although longer periods may apply in some circumstances.
Original wedding footage
We normally retain original camera footage for three years following the wedding.
Completed wedding films
We aim to retain master copies of completed wedding films for as long as reasonably practicable, so that we may be able to provide replacement copies if clients lose their films.
However, permanent storage and future availability cannot be guaranteed. We periodically review whether continued retention is appropriate.
We take reasonable steps to securely dispose of personal information when it is no longer required.
6. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
These measures include password-protected devices, security software, secure website connections, and appropriate physical storage of paperwork and recording equipment.
Business emails are hosted through Fasthosts and accessed using email applications, including Microsoft Outlook, on our computers and mobile devices.
Information submitted through our website contact forms is delivered to us by email and also stored within our website’s WordPress database as a backup. This helps us maintain a reliable record of enquiries should an email fail to arrive. These records are subject to the same data protection and retention practices described in this policy.
Wedding footage and completed films are stored on hard drives and other storage systems used for our production and backup processes.
We may also store private copies of completed wedding films on YouTube, operated by Google, as an additional off-site backup. Private backup copies are separate from films deliberately published for promotional purposes.
No method of electronic storage or transmission is completely risk-free, but we take reasonable precautions to protect the information we hold.
7. Service Providers and Sharing Information
We do not sell your personal information.
To operate our business and website, we use third-party service providers that may process information in connection with the services they provide.
These include:
- Fasthosts: Website and email hosting.
- Google: Website analytics through Google Analytics and video storage or hosting through YouTube.
- Vimeo: Hosting and playback of wedding films displayed on our website or shared with clients.
- Other relevant professional or technical service providers: Where necessary to operate our business, provide our services or meet legal obligations.
We may also disclose information where required by law, or where reasonably necessary to establish, exercise or defend legal claims.
Some service providers may process information outside the United Kingdom. Where international transfers of personal data take place, applicable UK data protection requirements and appropriate safeguards must be considered.
8. Website Cookies and Google Analytics
Our website uses cookies and similar technologies to support website functionality, remember privacy preferences and help us understand how visitors use our website.
We use WPConsent to display our cookie consent banner and allow visitors to accept, reject or manage optional cookie categories.
Our cookie categories include:
- Essential cookies: Used for necessary website functionality, security and remembering your cookie preferences.
- Statistics cookies: Used by services such as Google Analytics to help us understand website usage and improve our website.
- Marketing cookies: A category available within our consent system for any relevant marketing technologies, where applicable.
We use Google Analytics to understand website activity, including which pages are visited and how visitors interact with the website. We also measure certain interactions, such as use of our wedding pricing calculator and successful contact form submissions.
Google Consent Mode communicates relevant consent preferences to Google services. Depending on the configuration and consent choices, Google technologies may also process limited information without using analytics cookies.
You can manage your cookie preferences using the controls provided by our website’s cookie banner and consent settings.
9. Embedded Videos and Other Third-Party Content
Our website contains embedded wedding films hosted by services such as Vimeo and YouTube. We may also display other content provided by third-party websites.
When third-party content loads or you choose to play an embedded video, the relevant provider may receive technical information about your device and interaction with that content. It may also use cookies or similar technologies, including those needed for security and playback.
Our website uses cookie and content-blocking controls for supported services. However, the behaviour of embedded content can depend on the provider and the method used to display it.
For further information about these services, please refer to their privacy policies:
10. Social Media and Reviews
We maintain business profiles on social media and may share wedding films, client feedback and other promotional content where appropriate.
If you interact with us through a social media platform, that platform may process your information under its own privacy policy.
Where we wish to use identifiable client feedback, photographs or wedding footage for promotional purposes, we take account of the relevant permissions and privacy considerations.
11. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Ask us to restrict how your information is used in certain circumstances.
- Object to processing based on legitimate interests in certain circumstances.
- Request the transfer of certain information to you or another organisation where applicable.
- Withdraw consent where processing relies on your consent, without affecting processing carried out lawfully before withdrawal.
These rights are subject to legal conditions and exceptions. For example, we may need to retain certain records to meet legal obligations or deal with contractual matters.
To exercise your rights, please contact stephen@sheppersonfilms.co.uk.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
12. Automated Decision-Making
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
Website analytics and enquiry statistics may be used to help us understand and improve our services, but booking decisions and client communications are managed by people.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technology, business practices or applicable legal requirements.
The date at the top of this page indicates when the policy was last updated.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Shepperson Wedding Films
A trading name of Limelight Media Productions Ltd
36 Kirtling Place
Haverhill
Suffolk
CB9 0AU
